Before the RFP: A guide for enterprise travel leaders evaluating TMCs
A guide for senior travel leaders navigating vendor evaluation, internal stakeholders, and a changing content landscape
Most TMC evaluations don’t fall apart because the case for change was weak. They stall. A procurement queue backs up, finance asks a question no one saw coming, or IT raises an integration issue weeks before the decision. Change is hard, and when it gets hard enough, the status quo wins by default.
Before the RFP is the guide we wish every travel leader had going into an evaluation. It starts where the work starts, with getting the right people into that first stakeholder meeting, and carries you through to a recommendation you can stand behind.
At a glance
Who it’s for: Senior travel managers and the people they work with in finance, procurement, and HR
What it covers: Evaluating a modern TMC, start to finish
Format: Six chapters, about a 30-minute read, each ending with a short checklist
Bonus tools: The Modern Operating Model Scorecard and the Modern Travel Demo Preparation Guide
What’s inside
Who belongs in the room, and who makes the final call
Identifying gaps in your current program that have quietly become “normal”
What to ask about servicing, disruption, and content before anything gets signed
How to run demos that get past the polished interface and show how a vendor really works
Making your recommendation, and defending it when someone pushes back
Read the full guide online. It’s free and there’s no form to fill out. If you’d like a copy to pass around to your team, you can download the PDF.
